They are a great company and I have had great success with their services. The owner, Helen Yoo, is a person of high morals and ethics and prides herself on providing excellent service. Helen has a staff that she has personally hand-picked and trained that can provide the customer services needed in the cleaning industry.

They do an excellent job cleaning office buildings as I have found that they pay close attention to detail, which seems rare these days. Additionally, their pricing for the level of service they provide is in line with industry standards, which makes it much easier to "turn them loose" on jobs without concern for price gouging.

The company always delivers, executes, and exceeds in delivery of service. From transitioning a new property, to changes in tenancy, challenging tenants, change in ownership to change in management personnel, the Promise team will always rise above the change and excel.

We continue to be pleased with the quality of service and the supervision of the cleaning crew and the courtesy of the crew members. Responsiveness to any needs whether inside or outside of the normal scope is always outstanding.

Through the use of timely communication, oversight of their staff and exceptional customer service, her clients and customers remain satisfied that they are getting more than they pay for from this company.

We have been very pleased with the responsiveness and quality of services they have provided us. Promise has continually proven their ability to expand their business to meet and exceed our expectations.

I would highly recommend Promise Total Services to any orginization seeking a top-flight cleaning company that provides excellent customer service and highly competitive pricing.

The communication methods of reporting and addressing any issues that arise are simple and effective! I especially want to mention the attention your team has provided in our efforts to renew the Jones Day lease.

It is my privilege to recommend Promise Total Services, Inc. to any property management company seeking a highly skilled and value driven janitorial company. We have experienced excellent service and satisfaction with the cleaning capabilities from their organization.

On behalf of the Dallas Field Office, we would like to express our gratitude for outstanding job service provided by Promise Total Service Inc. over the past ten years. The high standards of our company cleaning schedule and description of cleaning services have been more than met.

Of the several cleaning companies that I have worked with, Promise Building Services is with no doubt at the top of my list. They are in contact with me everyday, in person, to make sure that all my needs are being met. They are also very quick to respond when I have any questions or concerns. They has never been a time that I was not able to get an issue handled within whatever time period I was requesting it to be done.

Promise’s focus and attention to detail cleaning in our facility has consistently resulted in many instances of resolving cleaning problems before they are even brought to my attention as the administrator of this cleaning contract. Remarkably - there are not, nor have there been - any cleaning related complaints since Promise began providing cleaning service to our facility - which is the very rare exception in my experience as the company representative for cleaning services at ASC since 1992.

It is evident by our tenant�s satisfaction of the janitorial services that Promise Building Service, Inc. is performing their tasks admirably and will go out of their way in order to satisfy both the tenant and landlord in a timely manner with any of their duties and requests asked of them.

They are proactive in communication and providing real time updates. Promise works closely with me and the rest of my staff as well as directly with our tenants to ensure that we are meeting their individual concerns. Promise makes it very clear they have a strong commitment to customer service and satisfaction.

They provide excellent service and any issues that may arise are resolved quickly and completely.